Terms of service
Effective Date: 20/05/2025
Welcome to Chill Of The Chase (COTC). By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site. If you do not agree with these terms, you should not use our website.
1. General Information
This website is operated by COTC, an Australian-owned and operated business. Throughout the site, the terms “we”, “us” and “our” refer to COTC.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including any additional policies linked here.
This agreement is governed by the laws of Victoria, Australia, and any disputes shall be resolved in accordance with Australian Consumer Law (ACL).
2. Products and Availability
We sell authentic Trading Card Game (TCG) products, including Pokémon, One Piece, and Dragon Ball. Product availability, descriptions, and prices are subject to change without notice.
We reserve the right to limit the sale of products to any person, geographic region, or jurisdiction at our discretion. All prices are listed in AUD and include GST where applicable.
3. Order Processing & Shipping
We aim to process and dispatch orders within 1–3 business days. Shipping times may vary depending on location and shipping method selected.
For full details, see our [Shipping Policy].
We ship from Australia and do not guarantee delivery timelines for international orders. Once an order is marked as dispatched, we are not liable for delays caused by courier services.
4. Returns & Refunds
Please review our [Returns & Refunds Policy] before making a purchase. We do not accept returns for opened or unsealed TCG products due to the nature of collectible goods.
Refunds are only issued for specific cases such as wrong item received or order cancellation prior to dispatch.
5. Accuracy, Completeness & Timeliness
We make every effort to ensure product descriptions, images, and stock levels are accurate. However, we are not responsible for typographical errors, outdated information, or unintentional inaccuracies.
If a product is found to be out of stock after purchase, we will notify you and offer a refund or substitution where applicable.
6. Intellectual Property
All content on this site—including logos, product images, graphics, and text—is the property of [Your Business Name] or licensed to us and is protected by Australian copyright and intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission.
7. User Conduct
You agree not to use this site for any unlawful purpose or in violation of any Australian or international laws. This includes, but is not limited to:
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Engaging in fraud or phishing
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Attempting to interfere with the website’s functionality
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Uploading malicious code
We reserve the right to terminate access to our site or services for any user who violates these terms.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or accuracy of those sites and do not endorse any third-party services unless explicitly stated.
9. Limitation of Liability
To the maximum extent permitted by law, COTC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability is limited to the amount paid for the goods purchased.
10. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to this page. We encourage you to review this page periodically.
11. Contact Information
Questions about our Terms of Service can be sent to:
📧 glowcollects@gmail.com